Shopware Success Story

Cultivating a Learning Culture: Shopware's Success with the edyoucated LMS

Insights from
Wolfgang Hesse
Learning & Development Manager
Weekly Active Users
1.9 h
Learning time per user
E-Commerce Software
company size
Use cases
All-in-One Platform
Skills & Learning

The Client

Shopware has become one of Germany’s leading e-commerce companies that provides flexible and powerful software solutions for online retailers. Their dedication to user experience enables businesses to create exceptional digital shopping experiences for customers.

Headquartered in Schöppingen, Germany, with an additional office in New York City, Shopware employs over 400 professionals and maintains a global network of 1,200 sales, technology, and solution partners. They have fostered a thriving community of hundreds of thousands of members, offering customers access to over 5,000 extensions and certified professional support.

As a company experiencing rapid growth, Shopware understands the significance of continuous learning and skill development to stay competitive in the e-commerce landscape.

Shopware acknowledges the crucial role of learning and development (L&D) in their business success. By prioritizing customer needs and cultivating a culture of continuous learning, Shopware positions itself as a pioneer in the e-commerce software sector. With a strong focus on people and a dedication to innovation, Shopware equips businesses with the tools they need to thrive in the dynamic world of digital commerce.

The Challenge

Like many fast-growing companies, Shopware faced the challenge of implementing a comprehensive learning and training management solution that could be easily customized to meet their business needs. They realized that this could only be done with a system that focused on people and their skills, and enabled them to build the right skills infrastructure for future growth. So they wanted a solution that combined skills, talent and learning on a single platform.

Their existing system no longer met these requirements, and they were looking for a more streamlined and efficient system. Shopware wanted a solution that would not only replace their outdated training management system, but also a flexible way to design their own learning paths. In addition, they wanted to achieve these goals with minimal resources, low administrative overhead, and fast processes to focus on strategic priorities.

The Solution

Shopware turned to edyoucated, an all-in-one platform for skills, learning and talent, to address their learning management needs. The implementation of edyoucated marked a significant turning point for Shopware's learning initiatives.

Initially, edyoucated facilitated the implementation of subject-specific learning paths tailored to the diverse skillsets and roles within the company. This allowed employees to access relevant learning content and resources specific to their job functions, ensuring targetedskill development.

Furthermore, edyoucated facilitated enjoyable and entertaining Mandatory Training. This approach provided a more engaging and interactive learning environment for Shopware's employees, fostering deeper knowledge retention and practical application of skills.

The Result

The results achieved through the partnership between Shopware and edyoucated were truly remarkable. Firstly, the implementation of edyoucated resulted in impressive user engagement, with a 40% monthly active user rate. This statistic demonstrates the platform's effectiveness in capturing employees' interest and motivating them to actively participate in their learning journeys.

Most importantly, edyoucated delivered tangible time savings for Shopware. With a high learning time of almost two hours per user per month on average, employees were able to allocate their valuable time more efficiently, focusing on core responsibilities while still investing in continuous learning. This increased productivity and knowledge acquisition directly contributed to the growth and success of Shopware as a whole.

In conclusion, the adoption of edyoucated as an all-in-one platform for skills and learning has proven to be a game-changer for Shopware. By addressing their challenges head-on, Shopware is enabling a thriving learning ecosystem that empowers their employees and improves overall organizational performance.

With exceptional results such as a great feedback, significant user engagement, and substantial time savings, Shopware and edyoucated have forged a successful partnership that continues to drive innovation and success within the company.

edyoucated is funded by leading research institutions such as the Federal Ministry of Education and Research (BMBF), the Federal Institute for Vocational Education and Training (BIBB), Federal Ministry for Economic Affairs and Climate Action (BMWK).

Bundesinstitut für Berufsbildung (BIBB)